L89x's Privacy Policy

Some information is collected when you create an account on l89x and while you use the platform. This data is used solely to provide you with services and to keep your account secure.

Information Collected at Registration

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for KYC verification)
• Preferred Payment Method

Data collected automatically during use

• IP address and device information
• Browser type and operating system
• Which pages you visited on the platform and how long you spent on them
• Betting history and transaction records
• Login Time & Location Data

L89x uses the information it collects for the following purposes. Each purpose is directly tied to improving the quality of service you receive.

Your information is also used to send relevant notifications about bonuses and promotions, fulfill legal obligations, and provide customer support. l89x never shares your data with third parties for commercial advertising purposes.

L89x uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the platform.

Cookies We Use

• Essential cookies: These cookies are used to maintain login sessions and keep the platform running smoothly. Disabling them will prevent the platform from functioning properly.
• Performance Cookies: Used to track how many users visit each page. This information helps us improve the platform.
• Functionality Cookies: Used to remember your preferred language, theme, and settings.
• Security cookies: Used to prevent unauthorized access to your account.

L89x never sells your personal data. However, in limited circumstances, some information may be shared. In every case, the protection of your data is ensured.

Situations Where Your Data May Be Shared

• Payment processors: Necessary information is shared to process transactions via bKash, Nagad, Rocket, and similar services.
• Legal Authorities: We may be required to share your information in response to a legal order or directive from a regulatory authority.
• Anti-fraud services: Limited data may be shared with security service providers to help detect fraud.
• Technology Partners: Cloud service providers used to operate the platform may process certain data.

L89x retains your data only for as long as necessary. Data is kept while your account remains active. After account closure, certain information may be retained for a set period due to legal obligations.

• Account data: up to 5 years after account closure.
• Transaction records: retained for up to 7 years as required by law.
• KYC documents: 3 years after verification is complete.
• Log files and security data: 90 days to 1 year.
• Marketing preferences: deleted within 30 days of your opt-out.

Once the retention period expires, your data is securely deleted or anonymized in a way that makes identification impossible.

You have important rights regarding your personal data. l89x respects these rights and responds to requests as promptly as possible.

• Right to access: You can find out exactly what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate information.
• Right to Deletion: Under certain circumstances, you may request that your data be deleted.
• Right to restrict processing: In certain circumstances, you may request that the processing of your data be restricted.
• Data portability: You may request a copy of your data to transfer to another service.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise these rights, email support@l89x.bet or reach us via live chat. We typically respond within 7 business days.

L89x follows the highest industry security standards to protect your data. Our security team monitors systems around the clock and responds immediately to any suspicious activity.

• 256-bit SSL/TLS encryption on all data transfers.
• Two-Factor Authentication (2FA) is available for your account.
• Regular security audits and penetration testing.
• Accounts are automatically locked when suspicious login activity is detected.
• Payment information is stored in compliance with PCI DSS standards.
• Firewall and intrusion detection systems on all servers.

If you still believe your account security has been compromised, change your password immediately and notify our support team.

L89x is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at the time of registration, and any account identified as belonging to a minor is immediately closed.

L89x reserves the right to update this Privacy Policy at any time. If any significant changes are made, you will be notified via email or a notification on the platform.

• For significant changes, at least 14 days' notice will be provided in advance.
• Minor changes may take effect immediately.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or requests related to your data or this Privacy Policy, please get in touch with us. Our data privacy team is always ready to assist you.

• Email: support@l89x.bet
• Live Chat: Available 24/7 on the platform
• Response Time: Usually within 24 hours